Structure a contract start-up
Translate service commitments into a working operation: teams, task allocation, stakeholder coordination and performance monitoring.
3 contracts launched · Bouznika & Benslimane
OPERATIONS · ENVIRONMENT · LEADERSHIP
AmineMoujoud.
Operations & Project Director
Environmental engineer
Serving cities.
Empowering people.
Casablanca, Morocco
670
employees led70 drivers and 600 field operatives
50
heavy vehiclesFleet and maintenance management
3
municipal contractsLaunched in Bouznika and Benslimane
01 / THE PERSPECTIVE
Operational discipline.
A broader perspective.
Environmental engineer and Operations & Project Director with over 12 years of experience. Built a career at AVERDA in municipal cleaning, leading 670 employees and managing a fleet of 50 heavy vehicles. Expertise spans delegated public-service contracts, contract start-ups, service quality and coordination with local authorities.
My work connects field requirements with management priorities: organising teams, allocating resources, monitoring performance and coordinating stakeholders. My experience covers daily operations, municipal contract start-ups, quality assurance and employee development.
12+years of experience
Environmental
engineer
engineer
What I bring
to an organisation.
Experience at the intersection of environmental engineering, people management and urban service delivery.
Lead at scale
Connect people and technical resources to manage daily activity, address operational constraints and maintain quality and safety requirements.
670 employees · 50 heavy vehicles
Support performance
Bring together objectives, reporting, risk management and skills development to give teams clear direction and practical support.
Operations leadership · Quality assurance
09.2024 - 03.2026AVERDAPermanent
Project Director
Bouznika & Benslimane · Casablanca office
Project Director
Bouznika & Benslimane · Casablanca office
Start-up and management of three municipal contracts
- Launched and managed three negotiated municipal cleaning contracts in Bouznika and Benslimane.
- Established the operating structure, teams and performance monitoring from contract start-up.
- Coordinated with local authorities, support functions and stakeholders to meet service commitments.
03.2026 - 06.2026 · Head office assignment · Casablanca
Returned to the Casablanca head office to contribute to contract close-out.
05.2024 - 09.2024AVERDAPermanent
Quality Control Manager
Casablanca
Quality Control Manager
Casablanca
Quality assurance, risk management and team development
- Managed risks, strengthened quality assurance standards and reported performance to senior management.
- Supervised daily activities and led continuous improvement and team capability initiatives.
- Supported employees through individual coaching and skills development.
08.2014 - 04.2024AVERDAPermanent
Operations Director
Casablanca
Operations Director
Casablanca
670 employees · 50 heavy vehicles · Municipal service delivery
- Directed operations under two delegated municipal service contracts in Casablanca, each with a contractual term of 7 years.
- Led 70 drivers and 600 field operatives, allocated daily tasks and enforced applicable safety procedures.
- Managed recruitment, training and annual appraisals; set and monitored staff performance objectives.
- Planned operations and staffing around field requirements and constraints, with a focus on quality and efficiency.
- Managed a fleet of 50 heavy vehicles, including permits, servicing and maintenance scheduling.
- Contributed to the management committee and coordinated support functions to maintain service quality and continuity.
09.2013 - 05.2014ISHEDDFixed-term
International Education Project Manager
Rabat
International Education Project Manager
Rabat
Project coordination and milestone tracking
- Defined objectives, deadlines and responsibilities with project teams; developed and monitored activity schedules.
- Led pre-project meetings with clients and teams, and steering committee reviews to approve key milestones.
- Coordinated the project’s social media communications.
KEY ASSIGNMENTS
Substantial responsibilities.
A leadership remit.
Three complementary dimensions of my experience at AVERDA: running operations, launching contracts and strengthening quality.
CASABLANCA
670
employees01 / 03Leading municipal service operations
Scope
An organisation of 70 drivers and 600 field operatives, supported by a fleet of 50 heavy vehicles. Two delegated municipal service contracts, each with a contractual term of seven years.
Responsibilities
Operations and workforce planning, task allocation, recruitment, training and annual appraisals. Oversight of performance objectives, fleet permits and maintenance; coordination with support functions and participation in the management committee.
Skills applied
Large-scale team leadership · Planning · Fleet management · Safety · Operational governance
BOUZNIKA & BENSLIMANE
3
municipal cleaning contracts02 / 03Launching municipal service contracts
Scope
Responsibility for launching and managing three negotiated municipal cleaning contracts, with an operating structure to establish from the start.
Responsibilities
Set up operations and teams, introduced performance monitoring, and coordinated local authorities, support functions and stakeholders. A follow-on assignment at the Casablanca head office from March to June 2026 involved contributing to contract close-out.
Skills applied
Contract start-up · Organisation · Contract management · Local authority relations
QUALITY ASSURANCE
QA
quality & continuous improvement03 / 03Standards, risk and team support
Scope
A quality management role combining risk management, stronger quality standards and performance reporting to senior management.
Responsibilities
Daily supervision, team support and continuous improvement initiatives. Individual coaching and skills development to help employees fulfil their responsibilities.
Skills applied
Quality assurance · Reporting · Risk management · Coaching · Team development
03 / EXPERTISE
See the whole picture.
Act where it matters.
LEADERSHIPPeopleFleetContractsSupport functions
Operations management
Municipal service contracts, urban cleaning, waste management and recycling methods; resource planning and fleet management.
- Organising operations and allocating staff around field requirements and constraints.
- Scheduling servicing and maintenance for a heavy vehicle fleet; monitoring permits.
- Managing delegated municipal service contracts and coordinating support functions.
Experience: Operations Director, AVERDA · 08.2014–04.2024
Leadership & coordination
Team leadership, recruitment, training, coaching, motivation and delegation; supplier negotiation and local authority relations.
- Recruitment, training, annual appraisals and identification of development needs.
- Team leadership, task delegation, individual coaching and motivation.
- Communication with local authorities, clients, suppliers and the management committee.
Experience: leadership of 670 employees · AVERDA and project management at ISHEDD
Quality & performance
Quality assurance, risk management, field safety, reporting, continuous improvement and operational decision-making.
- Setting and monitoring performance objectives; management reporting.
- Quality assurance, risk management and compliance with field safety procedures.
- Daily supervision and delivery of continuous improvement initiatives.
Experience: quality management and operations leadership · AVERDA
Environment & tools
Sustainable development, urban sanitation and process engineering; Microsoft Office proficiency, design and video editing tools.
- Education in environmental engineering, urban sanitation and process engineering.
- Waste management, recycling methods and sustainable development.
- Microsoft Office, design and video editing tools for monitoring and communication.
Foundation: engineering education, municipal cleaning and digital projects
Connecting field work
with decisions.
My career has involved the full operational chain, with a particular focus on coordinating people, resources and service commitments.
Define
Clarify objectives, timelines and commitments for the project or service.
Organise
Plan teams, resources, activities and the allocation of responsibilities.
Monitor
Review performance, report progress and monitor quality and risks.
Develop
Train, coach and develop employees in the context of their daily work.
04 / DIGITAL CAPABILITIES
Digital capabilities.
Supporting project delivery.
DESIGN · CREATION · AUTOMATIONIA / AI
Content
Websites
Applications & SaaS
Automation
I create content, websites, applications and SaaS solutions, and set up digital automations. I use artificial intelligence as a design and production tool in personal projects.
Content & communication
Digital content and communication materials, visual creation and video editing. A practice that combines creativity, message structure and the use of AI tools.
Websites, applications & SaaS
AI-assisted design and development of websites, applications and SaaS solutions as part of personal projects.
Task automation
Building automations to organise and simplify digital tasks. A practical approach that complements my organisational and project management skills.
This digital practice complements my leadership experience: it strengthens my ability to define a need, organise a project and explore tools that support delivery.
05 / EDUCATION & DEVELOPMENT
A scientific foundation.
A management mindset.
09.2010 - 07.2013↗
State Engineering Degree in Environmental Engineering
Faculty of Sciences and Techniques · Settat
09.2009 - 07.2010↗
Professional Bachelor’s Degree in Urban Sanitation
Faculty of Sciences and Techniques · Mohammedia
09.2007 - 07.2009↗
University Diploma of Technology (DUT) in Process Engineering
Higher School of Technology · Fez
09.2006 - 06.2007↗
Baccalaureate in Mathematical Sciences, Option B
Al-Khawarizmi High School · Casablanca
Professional development
MEIRC Training & Consulting · 2016
- Key Managerial Skills
- Developing Effective Interpersonal Communication Skills
- Time and Self-Management
Languages
ArabicBilingual
FrenchFluent
EnglishBasic
Interests
Music · Photography · Ecology · AI & digital creation
06 / CONTACT
Your next challenge.
Let’s talk.
Operations leadership, project delivery and environmental services.
aminemoujoud@gmail.comDownload CV ↗PDF CV · 2 pages